Service interruption

Incident Report for MOBI

Resolved

The incident has been resolved and all systems are functioning normally.

Posted Dec 05, 2019 - 18:21 UTC

Monitoring

We have identified the source of the unusual load and system utilization is back in normal ranges again. All services have returned to normal operation. We are monitoring system load closely for further issues.

Posted Dec 05, 2019 - 04:52 UTC

Investigating

We are investigating a sudden increase in system load that is causing disruption to our service.

Posted Dec 05, 2019 - 04:30 UTC

This incident affected: Admin, Customer storefront and apps, and API.