Kounta service disruption

Incident Report for MOBI

Resolved

Kounta has implemented a fix and our logs show orders are processing normally again.

Posted Aug 29, 2019 - 12:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 29, 2019 - 10:10 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 29, 2019 - 10:09 UTC

Identified

Kounta is currently experiencing a service disruption which is causing some orders to fail.
We have identified the issue and we are working on a solution with Kounta.
Please see https://status.kounta.com/ for updates.

Posted Aug 29, 2019 - 07:59 UTC

This incident affected: POS Integrations (Kounta).