Embedded Storefronts Not Loading

Incident Report for MOBI

Resolved

We observed an elevated error rate between approximately 2019-03-25 03:35:00 - 2019-03-25 03:44:00 UTC. During this time, customers may have been unable to load embedded storefronts, although native apps should have continued to work. This issue has been resolved and all systems are back to normal.

Posted Mar 25, 2019 - 05:26 UTC

Monitoring

We have identified the issue and implemented a fix. We will continue to monitor the situation to ensure that no further issues occur.

Posted Mar 25, 2019 - 03:45 UTC

Identified

We have identified an issue impacting embedded storefronts (not native apps) as of 2019-03-25 03:35:00 UTC. We expect to have a fix deployed rapidly.

Posted Mar 25, 2019 - 03:41 UTC

This incident affected: Customer storefront and apps.