Mobi2Go - Status of Services
All Systems Operational

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This page provides an overview of Mobi2Go's core systems and their current status. Subscribe above to be automatically notified of any system issues.

Admin   ? Operational
Customer storefront and apps   Operational
API   Operational
Email and notifications   Operational
Payment Gateways Operational
90 days ago
99.96 % uptime
Today
Payment Express   Operational
Paystation   Operational
Stripe   Operational
Braintree   Operational
Paymark   ? Operational
90 days ago
99.96 % uptime
Today
Add-Ons   Operational
Partner Portal   Operational
Support Portal   Operational
POS Integrations Operational
90 days ago
99.86 % uptime
Today
Kounta   Operational
90 days ago
99.84 % uptime
Today
Doshii   Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Request Volume
Fetching
Response Time
Fetching
Past Incidents
Feb 18, 2018

No incidents reported today.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.

Feb 8, 2018
Resolved - We are marking this as resolved, although we continue to monitor the health of all our integrations.
Feb 8, 21:00 NZDT
Monitoring - Doshii has informed us that the issue has again been resolved and appears stable. We are continuing to monitor the situation.
Feb 8, 19:10 NZDT
Identified - Doshii has discovered some lingering service instability and are investigating.
Feb 8, 17:00 NZDT
Monitoring - Doshii has informed us that the issue has been resolved. Services are resumed and are being monitored.
Feb 8, 16:36 NZDT
Identified - Doshii has informed us that their API has been impacted by an issue. Orders placed through the Doshii POS integration will see extremely elevated failure rates until Doshii has resolved this issue.
Feb 8, 14:57 NZDT
Feb 7, 2018

No incidents reported.

Feb 6, 2018
Resolved - No further network disruption has been observed.
Feb 6, 17:21 NZDT
Monitoring - Our engineers have identified a brief period of network traffic interruption between our servers and Revel’s API for approximately 30 minutes starting at 3:20pm NZT. The incident appears to be resolved now but we will continue to monitor the situation.
Feb 6, 16:27 NZDT
Feb 5, 2018

No incidents reported.

Feb 4, 2018
Resolved - Kounta have resolved the incident and we're now seeing orders succeed at a good rate again.

We saw elevated failure rates from 20:30 NZT until the service resolution at 02:28 NZT. During this time customer orders failed and customers would have been refunded if they had paid online.

More details are on Kounta's status page: https://kounta.statuspage.io/incidents/q5jc1j8g3vkd
Feb 4, 08:46 NZDT
Identified - We're seeing elevated failure rates for orders being dispatched to Kounta's API. We are monitoring the situation and are working with Kounta to resolve this.
Feb 3, 21:56 NZDT