Mobi2Go - Status of Services
All Systems Operational

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This page provides an overview of Mobi2Go's core systems and their current status. Subscribe above to be automatically notified of any system issues.

Admin   ? Operational
Customer storefront and apps   Operational
API   Operational
Email and notifications   Operational
Order Dispatchers   Operational
90 days ago
99.84 % uptime
Today
Payment Gateways Operational
90 days ago
100.0 % uptime
Today
Payment Express   Operational
Paystation   Operational
Stripe   Operational
Braintree   Operational
Paymark   ? Operational
90 days ago
100.0 % uptime
Today
Add-Ons   Operational
Partner Portal   Operational
Support Portal   Operational
POS Integrations Operational
90 days ago
100.0 % uptime
Today
Kounta   Operational
90 days ago
100.0 % uptime
Today
Doshii   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Request Volume
Fetching
Response Time
Fetching
Past Incidents
Aug 21, 2018

No incidents reported today.

Aug 20, 2018

No incidents reported.

Aug 19, 2018

No incidents reported.

Aug 18, 2018

No incidents reported.

Aug 17, 2018

No incidents reported.

Aug 16, 2018

No incidents reported.

Aug 15, 2018
Resolved - We've been monitoring performance since the outage occurred, and server performance has been within normal bounds.
Aug 15, 13:07 NZST
Monitoring - Our engineers identified a runaway process that badly impacted server performance across our core web servers.

This issue is no longer affecting any of our components or functionality, but we will continue to monitor the situation to be sure.
Aug 14, 19:30 NZST
Investigating - Mobi2Go is experiencing a system outage. Our engineers are working on it and will have an update as soon as possible.
Aug 14, 18:15 NZST
Aug 13, 2018
Resolved - The google address lookup issues are resolved for all clients now.
Aug 13, 18:28 NZST
Identified - We have experienced an elevated level of errors associated with our delivery address finder. This has only affected some customers who are creating new addresses. These customers are unable to find their address using the delivery address finder.

This has been resolved for a number of clients, and we are working to resolve the issue for the remaining clients.
Aug 10, 17:18 NZST
Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018
Resolved - We have identified an incident with our dispatching infrastructure at 2018-08-07 20:40 UTC which has caused disconnections for some clients using Mobi2Go Orders for Windows and Mobi2Go Printers.

Orders for Windows clients should have reconnected automatically in most cases, however we recommend that you check your Orders for Windows connectivity state now, and manually restart it if there are any issues remaining.

If your printer is still experiencing issues, please click the 'Force new connection' button from the 'Options' panel which can be accessed from the top right of the screen.
Aug 8, 14:09 NZST
Aug 7, 2018

No incidents reported.