Mobi2Go - Status of Services
All Systems Operational

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This page provides an overview of Mobi2Go's core systems and their current status. Subscribe above to be automatically notified of any system issues.

Admin   ? Operational
Customer storefront and apps   Operational
API   Operational
Email and notifications   Operational
Order Dispatchers   Operational
90 days ago
99.99 % uptime
Today
Payment Gateways Operational
90 days ago
100.0 % uptime
Today
Payment Express   Operational
Paystation   Operational
Stripe   Operational
Braintree   Operational
Paymark   ? Operational
90 days ago
100.0 % uptime
Today
Add-Ons   Operational
Partner Portal   Operational
Support Portal   Operational
POS Integrations Operational
90 days ago
100.0 % uptime
Today
Kounta   Operational
90 days ago
100.0 % uptime
Today
Doshii   Operational
90 days ago
100.0 % uptime
Today
Doshii   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Request Volume
Fetching
Response Time
Fetching
Past Incidents
Jun 19, 2018

No incidents reported today.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018
Resolved - We saw degraded customer experiences on a small percentage of orders processed yesterday between 11:00am 13th June NZST (23:00 12th June UTC) and 1:30pm 14th June NZST (01:30 14th June UTC). During the impacted period, a bug was removing voucher codes during the payment step on a small fraction of orders, significantly degrading user experience for the impacted orders and causing order totals to be larger than expected.

All receipts, reports, and payments reflect actual charges. Note that orders without a voucher, or which had been discounted by 100%, or which were paid on pickup/delivery were unaffected. Overall this issue impacted a tiny fraction of daily order volume for our clients, however the individual impact on affected customers may have been significant, so we are treating this matter as serious. We are taking strong steps to ensure that this issue is not repeated.
Jun 14, 17:31 NZST
Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.

Jun 7, 2018

No incidents reported.

Jun 6, 2018

No incidents reported.

Jun 5, 2018

No incidents reported.